FAQ's

When will my order ship?

All products are handmade, made to order, cruelty free and vegan. Processing time is 2-10 business days (Mon-Fri, excluding weekends & US Holidays). All orders ship 1-3 day Priority.
Please check our policy page for further information about shipping and processing.
 

Do you accept returns or refunds?

Due to the nature of our products, we do not accept returns. However we do our best to assist you. If you are unsatisfied with your order or allergic, we do offer replacement orders or refunds. Contact us so we can assist you.

 

Are all your products vegan and cruelty free?

Yes! All our products are vegan and made with natural and organic ingredients. All products are tested on humans. Thanks to our lovely staff, friends and family members.

 

Are your products edible?

No. Absolutely not. While our products are made with ingredients that are safe for your skin and will have you looking like a snack, they are not safe for ingestion. Feel free to sniff our products, but please do not eat them.

 

Do you offer gift cards?

Yes, we do! We offer gift cards in increments of $10, $25, $50, $75, $100 or a custom amount. You can purchase them here.

 

I have skin allergies. Where can I find a full list of your ingredients?

Please check our ingredients list prior to purchasing. We do provide a list of key ingredients, as well as a link to our full ingredients page. We often use Nut & Soy ingredients. If you have an allergy to any of our ingredients, please contact us! We are more than happy to omit any allergens to ensure you'll still have the GLC experience with our products. Just send us an email or leave a note while purchasing.

 

I'm not sure of what products to use on my skin. Do you offer skin consultations? 

Yes! As of May 2019, we now offer complementary skin consultations with our skin experts. All consults are done via video chat, with Facetime or Skype, and last 15-20 minutes. If you are unable to do a video chat, accommodations can be made. During this consultation, you will be asked a series of questions about your skin type and current routine to determine which GLC products are best for you. You are also free to ask our expert any questions during this time. You can book a consultation here.